• Anonymous Mar 29, 2012 by Booking.com with grade 70 out of 100
  ... Very bad service. ...
• Gordon Dec 23, 2011 by MYTravelGuide with grade 90 out of 100
  Good quality control, friendly staff, lobby is too small and a portion dedicated to tea and other commerce (i.e guests asked to vacate the area even though no other lobby area was available ...
• ALAN Oct 8, 2011 by Expedia with grade 100 out of 100
  we had one small problem with housekeeping,which was sorted out very quickly. and to our satisfaction.
• tamiswartz Jul 10, 2011 by TravBuddy with grade 40 out of 100
  Once upon a time The Essex House stood for all that was elegant and sophisticated about New York City. Built in 1931 it's art deco lines and prime location lead one to ...
• null Feb 3, 2011 by Travelocity.com with grade 80 out of 100
  ...the only bad service is in the lobby area for tea and drinks. ...
• null Sep 30, 2010 by Hotels.com with grade 40 out of 100
  A room was not available at 2pm on check in and we were told to return at 3pm. We we returned at 4pm it was obvious a room had not been allocated and ...
• Brice Aug 8, 2010 by Booking.com with grade 63 out of 100
  ... Services are very very basic for a five star hotel. ...
• Russell Jul 21, 2010 by Booking.com with grade 79 out of 100
  As other comments posted about this hotel showed, we had trouble checking in. On Booking.com we booked a junior suite. We got a major run-around at check - in; there were ...